Terms of service

TERMS OF SERVICE

Last updated: October 25, 2026

OVERVIEW
This website is operated by Aurex Solutions FZ-LLC, a company registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates, trading as Survival Starter. Throughout the site, the terms "we", "us" and "our" refer to Aurex Solutions FZ-LLC. We offer this website, including all information, tools and Services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including the additional policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of these Terms, you may not access the website or use any Services. Any new features or tools added to the store are also subject to these Terms. We may update or replace any part of these Terms by posting changes on this page; your continued use of the website after such changes constitutes acceptance of them.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses or code of a destructive nature.
A breach of any of these Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
Your content (not including payment card information) may be transferred unencrypted across various networks. Payment card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or of our products without our express written permission.
Headings in these Terms are for convenience only and do not limit or affect these Terms.

SECTION 3 - DIGITAL PRODUCTS AND LICENSE
All our products are digital (e-books, audio files and related materials) and are delivered by email or download link after purchase. No physical product will be shipped.
When you purchase a product, you receive a personal, non-exclusive, non-transferable license to use it for your own personal, non-commercial purposes. You may print copies for your personal use. You may not share, resell, redistribute, publish or upload our products, in whole or in part, without our written permission.
All content, including text, graphics, illustrations and logos, is the property of Aurex Solutions FZ-LLC or its licensors and is protected by copyright and intellectual property laws.

SECTION 4 - ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We may modify the contents of this site at any time but have no obligation to update any information.

SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 6 - PRODUCTS AND REFUNDS
We make every effort to display our products as accurately as possible. We reserve the right to limit sales of our products to any person, geographic region or jurisdiction, and to discontinue any product at any time. Any offer made on this site is void where prohibited.
Refunds are handled according to our Refund Policy: https://survivalstarter.com/policies/refund-policy

SECTION 7 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per person, per household or per order. If we change or cancel an order, we will try to notify you using the email address provided at the time of the order.
You agree to provide current, complete and accurate purchase and account information, and to update it promptly so that we can complete your transactions and contact you as needed.

SECTION 8 - THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools and links to third-party websites that we do not monitor or control. Such tools and links are provided "as is" without any warranty or endorsement, and any use of them is at your own risk. We are not liable for any harm or damages related to third-party websites, products or services. Please review the third party's policies before engaging with them.

SECTION 9 - USER COMMENTS, REVIEWS AND FEEDBACK
If you send us comments, reviews, suggestions or other materials, you agree that we may edit, copy, publish, distribute and otherwise use them in any medium without restriction or compensation. We may, but have no obligation to, monitor, edit or remove content we consider unlawful, offensive or in violation of any party's rights or of these Terms.
You agree that your comments will not violate any third-party rights, will not contain unlawful, abusive or obscene material or malware, and will not mislead anyone about their origin. You are solely responsible for any comments you make.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy: https://survivalstarter.com/policies/privacy-policy

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Our site may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct them and to change information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).

SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable laws or regulations; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame or discriminate against anyone; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, scrape or crawl; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We may terminate your use of the Service for violating any of these prohibited uses.

SECTION 13 - EDUCATIONAL CONTENT DISCLAIMER
All content in our guides and products is provided for general educational purposes only. It does not replace professional medical advice, survival training or emergency services. You are solely responsible for how you apply the information, and you should always contact local emergency services in an emergency.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free, or that the results obtained from its use will be accurate or reliable.
Your use of the Service and of our products is at your sole risk. Except as expressly stated by us, the Service and all products are provided "as is" and "as available", without warranties of any kind, express or implied.
In no case shall Aurex Solutions FZ-LLC, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or of any product, to the maximum extent permitted by law. Where applicable law does not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless Aurex Solutions FZ-LLC and its affiliates, officers, directors, agents, contractors, licensors, service providers, suppliers and employees from any claim or demand, including reasonable legal fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 16 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, it shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

SECTION 17 - TERMINATION
These Terms are effective unless and until terminated by you or us. You may terminate them at any time by ceasing to use our site. If we believe you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice and deny you access to our Services. Obligations incurred before termination survive it.

SECTION 18 - ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of it. These Terms and any policies posted on this site constitute the entire agreement between you and us and supersede any prior agreements or versions of these Terms.

SECTION 19 - GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Ras Al Khaimah, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.

SECTION 20 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We may update, change or replace any part of these Terms by posting changes on our website. It is your responsibility to check this page periodically. Your continued use of the website after any changes constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to startersurvival@gmail.com.

Aurex Solutions FZ-LLC (trading as Survival Starter)
VUET2142, Compass Building, Al Hulaila Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates
Email: startersurvival@gmail.com